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Data protection: Duty to inform according to Art. 13 DSGVO:

Handling of personal data of virtual SCHNEEBERGER showroom

Data protection is a matter of trust and your trust is important to us. The protection and legally compliant handling of your personal data ("processing") is therefore an important concern for us. All information about you (name, telephone number, e-mail address, Company, City, Postal code, IP address, etc.), as well as all information that could be traced back to you, is referred to as personal data. 

We want you to know when we collect which data and how we use it. We have taken technical and organizational measures to ensure that the regulations on data protection are observed both by us and by possible external service providers with whom we have concluded a commissioned processing agreement in accordance with Art. 28 DSGVO.
We use your information that we have received about you in the context of the virtual SCHNEEBERGER showroom exclusively in accordance with the European Union's (EU) General Data Protection Regulation (DSGVO) to be implemented since 25.05.2018 and the new BDSG.

Information obligations according to Art. 13 DSGVO

With the General Data Protection Regulation, we are obliged under Art. 13 DSGVO to provide appropriate information whenever personal data is collected directly from the data subject. 

Data Protection Officer:

Please include our company name in the subject line when contacting us. SRO-Datenschutzteam@remove-this.schneeberger.com

Which of your personal data do we process? And for what purposes?

We process the information received during the virtual SCHNEEBERGER showroom (your contact details, your concerns or a photo, if applicable) exclusively for the purpose of fulfilling your request and in the context of initiating a possible business relationship.

With your registration for the virtual SCHNEEBERGER showroom you enter your contact data. These contact data are used for a desired contact. With your registration you will receive as a next step a link with the access data to your e-mail address to the virtual world of the company SCHNEEBERGER. On our virtual SCHNEEBERGER showroom you can inform yourself about our products. Our personal assistance will take care of your wishes and questions about all SCHNEEBERGER products. The button "Let's go" starts your visit. TIP: You can use the navigation panel at the top right of the stand view to jump to specific topics. Alternatively, you can also move around the stand at will. There is an information point on each product exhibit. By clicking on the information point you will receive various product information. From catalogs to films etc. Would you like to make an appointment for a consultation? Then report it in the chat to the assistance Lena and the appropriate consultant will contact you.

Legal basis of processing

The processing of your data is carried out either in accordance with

  • Art. 6 (1) lit. b DSGVO to carry out pre-contractual measures (e.g. in the case of a concrete interest on your part in our services and products) or
  • Art. 6 (1) lit. f DSGVO as part of a balancing of interests, because we can assume that you are interested in being contacted by us for business purposes.
  • In individual cases, processing may be based on your explicit consent pursuant to Art. 6 (1) a and Art. DSGVO. You can revoke this consent at any time with effect for the future.

We store your contact data in our commercial systems. Likewise, a possible request from you will be stored until the purpose and legal basis cease to apply.

To which recipients is the data passed on?

In principle, your data will not be passed on to third parties, unless this would be necessary to fulfill your request within the framework of order processing according to Art. 28 DSGVO or on the basis of a legal obligation.

How long will the data be stored?

The data will be stored at least as long as it is necessary for the processing of your request or a possible contractual relationship. We generally assume an indefinite business relationship. Therefore, we only delete the data if you request us to do so - if legal obligations to retain data (e.g. from commercial or tax law) should conflict with this, the data will only be deleted after these periods have expired. If deletion is not possible in our systems, the data will be anonymized so that a personal reference can no longer be established.

Your rights - rights of the data subject according to DSGVO

Art. 12 - 23 DSGVO regulate the rights of the data subject, i.e. your rights regarding the handling of your personal data. These are, in essence, vis-à-vis us:

Right to information at the latest at the time of collection according to Art. 13 DSGVO, which we comply with through this privacy policy.

  • Right to information according to Art. 15 DSGVO
  • Right to rectification according to Art. 16 DSGVO
  • Right to deletion according to Art. 17 DSGVO
  • Right to restriction of processing according to Art. 18 DSGVO
  • As far as applicable: Right to data portability according to Art. 20 DSGVO
  • Right to object to processing pursuant to Art. 21 DSGVO
  • Right to complain:
  • You ultimately have the right to lodge a complaint with a data protection supervisory authority at any time. The supervisory authority responsible for us is:

    The State Commissioner for Data Protection and Freedom of Information of Baden-Württemberg.

    Königstraße 10a, 70173 Stuttgart
    Tel.: 0711/61 55 41 – 0
    Fax: 0711/61 55 41 – 15
    E-Mail: poststelle@remove-this.lfdi.bwl.de
    Internet: https://www.baden-wuerttemberg.datenschutz.de

We will support you in exercising your rights in accordance with the GDPR and other legislation.

For inquiries regarding the exercise of your rights, please contact SCHNEEBERGER Holding AG, CH-4914 Roggwil, represented by CEO Stefan Hantke. Please understand that, also in the interest of the rights of other persons, we can only provide personal information if you can provide appropriate identification. Therefore we prefer the following way:

Upon written request, we will gladly comply with your request. You will receive a registered letter from us with the relevant documents. Because of possible further inquiries we ask you for the additional indication of contact data (email and/or telephone).

Security note

We make every effort to store your personal data in such a way that it is not accessible to third parties by taking all technical and organizational measures. When communicating via an unencrypted e-mail, we cannot guarantee complete data security, so we recommend that you send confidential information by post.


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